Broadband Incident Report : : BURGH-ON-BAIN MUX 001 : DEGRADED SERVICE : Reference 39441 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	39441		Issue :	FINAL
	Detected Date:	28/09/2013		Detected Time:	17:26
	Start Date:	28/09/2013		Start Time:	17:26
	Actual Clear Date:	29/09/2013		Actual Clear Time:	01:30
	Incident Headline:	: BURGH-ON-BAIN MUX 001 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a degradation of Broadband Service.
	Closure Details:	Service fully restored at 01:30 after multiple cards were reseated at Burgh-On-Bain. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01507
	Duration:	0 days 08 hours 04 minutes

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.