Broadband Incident Report : : MELLIS MUX 301 : LOSS OF SERVICE : Reference 39751 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	39751		Issue :	FINAL
	Detected Date:	01/10/2013		Detected Time:	15:29
	Start Date:	01/10/2013		Start Time:	15:20
	Actual Clear Date:	01/10/2013		Actual Clear Time:	19:15
	Incident Headline:	: MELLIS MUX 301 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Customer service fully restored @ 19:15 following remote actions by the SDH Operational and Technical Support teams. Loss of internet services for {411} Broadband end users. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01379
	Duration:	0 days 03 hours 55 minutes

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