Broadband Incident Report : : ILFORD NODE 09223 : PARTIAL RESTRICTED SERVICE : Reference 40231 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	40231		Issue :	1
	Detected Date:	05/10/2013		Detected Time:	10:54
	Start Date:	05/10/2013		Start Time:	10:50
	Anticipated Clear Date:	05/10/2013		Anticipated Clear Time:	13:01
	Next Update Date:	05/10/2013		Next Update Time:	12:15
	Incident Headline:	: ILFORD NODE 09223 : PARTIAL RESTRICTED SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service. For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above. http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
	Progress Details:	Completing initial diagnostics. No root cause or estimated time of repair known at present. Next update will be at 12.15.
	Dialling Codes Affected:	01162 01179 01223 01226 01227 01255 01268 01279 01303 01304 01322 01344 01354 01407 014164 01424 01449 01474 01476 01493 01502 01536 01582 01622 01623 01634 01642 01692 01702 01787 01795 01797 01842 01843 01895 01920 01929 0203561 0207252 0207277 0207358 0207469 0207625 0207633 0207635 0207639 0207732 0208207 0208365 0208500 0208501 0208688 0208961 0208365

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.