Broadband Incident Report : : ERX11.EDINBURGH3 : LOSS OF SERVICE ( CANCELLED PEW229598 ) : Reference 42275 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	42275		Issue :	FINAL
	Detected Date:	23/10/2013		Detected Time:	02:32
	Start Date:	23/10/2013		Start Time:	02:30
	Actual Clear Date:	23/10/2013		Actual Clear Time:	02:30
	Incident Headline:	: ERX11.EDINBURGH3 : LOSS OF SERVICE ( CANCELLED PEW229598 )
	Incident Details:	Earlier today an Incident was declared where we informed you that some of your Broadband End Users may have experienced a loss or slow throughput of Broadband Service. After further investigation there is no incident to report.
	Closure Details:	This incident has been cancelled. Post incident investigations have revealed this was a Planned work and service interruption was expected. PEW229598 refers. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01207 01236 01259 01292 01294 01307 013133 013144 013145 013162 013165 013166 013167 01330 01334 01337 01343 01358 01361 01383 01387 014142 014144 014154 014155 014157 014158 014164 014176 014177 01464 01475 01505 01506 01540 01555 01557 01571 01593 01670 01671 01700 01770 01771 01776 01828 01851 01875 019151 019156 019158 01946 01972 01997 0282176 0282766 0282826 0282827 0282955 0283025 0283026 0283834 0284175 0284177 0287032 0287034 0287035 0287946 0288077 0288167 0288674 0288676 0289034 0289037 0289077 0289078 0289080 0289082 0289083 0289084 0289186 0289187 0289258 0289261 0289264 0289266 0289267 0289442 0289445 0289447 0289267 0289442 0289445
	Duration:	0 days 00 hours 00 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.