Tuesday, April 21, 2015

Broadband Incident Report : ADSL : MULTIPLE MUXES SCOTLAND : LOSS OF SERVICE : Reference 16436 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 16436   Issue : FINAL  
  Detected Date: 21/04/2015   Detected Time: 01:45  
  Start Date: 21/04/2015   Start Time: 01:45  
  Actual Clear Date: 21/04/2015   Actual Clear Time: 05:43  
     
  Incident Headline: ADSL : MULTIPLE MUXES SCOTLAND : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband services may have experienced a degraded service  
  Closure Details: Service fully restored at 05:43 following a transmission failure in Edinburgh. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0122401241012590126101307
0133001334013370133901358
0138201383014640146601528
0154001542015610156901577
0165101674017710177901821
018280188801975To Fo
 
  Duration: 0 days 03 hours 58 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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