Wednesday, April 29, 2015

Broadband Incident Report : ADSL : MULTIPLE MUXS IN WALES AND WEST MIDLANDS : LOSS OF SERVICE : Reference 17819 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 17819   Issue : FINAL  
  Detected Date: 29/04/2015   Detected Time: 11:06  
  Start Date: 29/04/2015   Start Time: 11:01  
  Actual Clear Date: 29/04/2015   Actual Clear Time: 11:43  
     
  Incident Headline: ADSL : MULTIPLE MUXS IN WALES AND WEST MIDLANDS : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband services may have experienced a loss of service.  
  Closure Details: Service automatically restored at 11:43. The root cause is under investigation. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0144601495014970154401568
01584018730198101982To Fo
 
  Duration: 0 days 00 hours 42 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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