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BT Wholesale - Broadband Incident Report | |||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||
BT Incident Reference: | 23290 | Issue : | 6 | ||||
Detected Date: | 20/09/2007 | Detected Time: | 23:22 | ||||
Start Date: | 20/09/2007 | Start Time: | 23:22 | ||||
Anticipated Clear Date: | 21/09/2007 | Anticipated Clear Time: | 07:03 | ||||
Incident Headline: | : FALLINGS PARK MUX 001 & 002 : LOSS OF SERVICE | ||||||
Incident Details: | Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues. | ||||||
Progress Details: | BT is making progress towards full restoration of Service. Latest Update: CP Card Faulty. Spare card courierd from Magna Park. Task raised for Engineer to change it. Further updates will be provided as soon as possible. | ||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 21/09/2007 06:06
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