Broadband Incident Report : : BIRMINGHAM SHIRLEY MUX 003: DEGRADED SERVICE : Reference 25388 : Issue 1 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	25388		Issue :	1
	Detected Date:	12/10/2007		Detected Time:	12:28
	Start Date:	12/10/2007		Start Time:	12:28
	Anticipated Clear Date:	12/10/2007		Anticipated Clear Time:	14:28
	Incident Headline:	: BIRMINGHAM SHIRLEY MUX 003: DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	Engineers are making progress towards full restoration of Service. Details of affected end users can be found on Broadband Customer Reporting. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	012124 012160 012162 012169 012173 012174 012160 012162 012169

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System Time Stamp: 12/10/2007 12:35