Broadband Incident Report : ERX3 KINGSTON 2 : DEGRADED SERVICE : Reference 25072 : Issue 2 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	25072		Issue :	2
	Detected Date:	09/10/2007		Detected Time:	11:36
	Start Date:	09/10/2007		Start Time:	11:20
	Anticipated Clear Date:	09/10/2007		Anticipated Clear Time:	19:25
	Incident Headline:	ERX3 KINGSTON 2 : DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing slow throughput. It is possible that this disruption may not affect all end users.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Operational teams are completing further diagnostics. ----------------------------------- Further updates will be provided as soon as possible.
	Dialling Codes Affected:

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 09/10/2007 17:30