Broadband Incident Report : : BRISTOL EASTON MUX 101 : LOSS OF SERVICE : Reference 26340 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	26340		Issue :	FINAL
	Detected Date:	31/10/2008		Detected Time:	14:45
	Start Date:	31/10/2008		Start Time:	14:40
	Actual Clear Date:	31/10/2008		Actual Clear Time:	15:15
	Incident Headline:	: BRISTOL EASTON MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	Service has been restored by reseating loose connectors on the transmission kit on site at Bristol. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01173 01179

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System Time Stamp: 31/10/2008 15:52