Broadband Incident Report : : GLASGOW MULITIPLE MUXS : LOSS OF SERVICE : Reference 26384 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	26384		Issue :	FINAL
	Detected Date:	01/11/2008		Detected Time:	03:00
	Start Date:	01/11/2008		Start Time:	03:00
	Actual Clear Date:	01/11/2008		Actual Clear Time:	04:27
	Incident Headline:	: GLASGOW MULITIPLE MUXS : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced slow throughput.
	Progress Details:	Service has been restored by completing a SELECT ONE OF THE OPTIONS BELOW ----------------------------------- Card Reseat This issue may have been due to SELECT ONE OF THE OPTIONS BELOW ----------------------------------- a Cable Fault your Power Failure your Planned Works a Data Fault a Denial of Service (DOS) Attack an Equipment Failure a Fibre Fault a Hardware Failure an Internet Virus Third Party Damage a Power Failure ----------------------------------- BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	014124 014141 014142 014153 014155 014156 014157 014158 014163

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System Time Stamp: 01/11/2008 05:48