Broadband Incident Report : THORPE MUX 001 & 002 : DEGRADED SERVICE : Reference 26091 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	26091		Issue :	FINAL
	Detected Date:	29/10/2008		Detected Time:	12:14
	Start Date:	29/10/2008		Start Time:	12:13
	Actual Clear Date:	29/10/2008		Actual Clear Time:	12:29
	Incident Headline:	THORPE MUX 001 & 002 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss of ADSL Service on the following DSLAMs THORPE MUX 001 & 002
	Progress Details:	Service has been restored by completing a Reboot of Software BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01603

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System Time Stamp: 29/10/2008 12:44