Broadband Incident Report : ADSL : SHEFFIELD AREA: 5 ADSL MUXS : LOSS OF SERVICE : Reference 15607 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	15607		Issue :	FINAL
	Detected Date:	25/06/2009		Detected Time:	15:08
	Start Date:	25/06/2009		Start Time:	15:07
	Actual Clear Date:	25/06/2009		Actual Clear Time:	18:05
	Incident Headline:	ADSL : SHEFFIELD AREA: 5 ADSL MUXS : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a SELECT ONE OF THE OPTIONS BELOW ----------------------------------- Card Change This issue may have been due to SELECT ONE OF THE OPTIONS BELOW ----------------------------------- an Equipment Failure ----------------------------------- BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01142 01143 01246 01709 01724 01904 01246 01709

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System Time Stamp: 25/06/2009 21:26