Broadband Incident Report : : ESR10.BIRMINGHAM6: EMERGENCY PLANNED WORK : Reference 15648 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	15648		Issue :	FINAL
	Detected Date:	26/06/2009		Detected Time:	00:33
	Start Date:	26/06/2009		Start Time:	00:31
	Actual Clear Date:	26/06/2009		Actual Clear Time:	00:41
	Incident Headline:	: ESR10.BIRMINGHAM6: EMERGENCY PLANNED WORK
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Reboot of Software This issue may have been due to a Data Fault BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:

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System Time Stamp: 26/06/2009 04:02