Broadband Incident Report : PHILPSTOUN MUX 101 : LOSS OF SERVICE : Reference 18178 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	18178		Issue :	FINAL
	Detected Date:	23/07/2009		Detected Time:	04:05
	Start Date:	23/07/2009		Start Time:	02:13
	Actual Clear Date:	23/07/2009		Actual Clear Time:	12:20
	Incident Headline:	PHILPSTOUN MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored. This issue may have been due to a Power Failure ----------------------------------- BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01506

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Incident Manager - Automatic Mailer.
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System Time Stamp: 23/07/2009 15:34