Broadband Incident Report : : VAUXHALL ADSL 2 : LOSS OF SERVICE : Reference 18354 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	18354		Issue :	FINAL
	Detected Date:	25/07/2009		Detected Time:	10:42
	Start Date:	25/07/2009		Start Time:	10:40
	Actual Clear Date:	25/07/2009		Actual Clear Time:	12:39
	Incident Headline:	: VAUXHALL ADSL 2 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Connector Reseat This issue may have been due to a Hardware Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	0203242 0207091 0207165 0207450 0207582 0207587 0207640 0207642 0207735 0207771 0207793 0207820 0207840 0207735

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System Time Stamp: 25/07/2009 15:59