Broadband Incident Report : : LONG BUCKBY MUX 101 : LOSS OF SERVICE : Reference 19018 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	19018		Issue :	FINAL
	Detected Date:	03/08/2009		Detected Time:	15:23
	Start Date:	03/08/2009		Start Time:	15:19
	Actual Clear Date:	03/08/2009		Actual Clear Time:	17:15
	Incident Headline:	: LONG BUCKBY MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been at 17:15 restored by completing a card change. This issue may have been due to an equipment failure. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01327

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Incident Manager - Automatic Mailer.
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System Time Stamp: 03/08/2009 21:01