Monday, August 3, 2009

Broadband Incident Report : : PELDON MUX 101 : LOSS OF SERVICE : Reference 18975 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 18975   Issue : FINAL  
  Detected Date: 03/08/2009   Detected Time: 05:48  
  Start Date: 03/08/2009   Start Time: 05:40  
  Actual Clear Date: 03/08/2009   Actual Clear Time: 14:45  
     
  Incident Headline: : PELDON MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a
Fibre cable repair

This issue may have been due to
a Fibre Fault
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01206
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 03/08/2009 18:13

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