Broadband Incident Report : : 7 MUX IN THE SHREWSBURY AREA : LOSS OF SERVICE : Reference 138 : Issue 5 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	138		Issue :	5
	Detected Date:	04/01/2010		Detected Time:	02:18
	Start Date:	04/01/2010		Start Time:	02:18
	Anticipated Clear Date:	04/01/2010		Anticipated Clear Time:	20:00
	Incident Headline:	: 7 MUX IN THE SHREWSBURY AREA : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Awaiting health and safety clearance to access damage area. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01691 01743

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 04/01/2010 14:08