Broadband Incident Report : ADSL : BIDFORD - ON - AVON : MUX 101 : DEGRADED SERVICE : Reference 570 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	570		Issue :	FINAL
	Detected Date:	08/01/2010		Detected Time:	10:18
	Start Date:	08/01/2010		Start Time:	10:13
	Actual Clear Date:	08/01/2010		Actual Clear Time:	11:20
	Incident Headline:	ADSL : BIDFORD - ON - AVON : MUX 101 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a degradation of Broadband Service.
	Progress Details:	Service has been restored by completing a Software Download BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01789

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 08/01/2010 11:44