Broadband Incident Report : ADSL : BIDFORD - ON - AVON : MUX 101 : DEGRADED SERVICE : Reference 492 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	492		Issue :	FINAL
	Detected Date:	07/01/2010		Detected Time:	15:30
	Start Date:	07/01/2010		Start Time:	15:28
	Actual Clear Date:	07/01/2010		Actual Clear Time:	22:25
	Incident Headline:	ADSL : BIDFORD - ON - AVON : MUX 101 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Shelf Change This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01789

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System Time Stamp: 07/01/2010 23:16