Broadband Incident Report : IDMISTON MUX 001 AND MSAN 301 : DEGRADED SERVICE : Reference 6036 : Issue 2 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	6036		Issue :	2
	Detected Date:	25/02/2010		Detected Time:	06:02
	Start Date:	25/02/2010		Start Time:	05:50
	Anticipated Clear Date:	25/02/2010		Anticipated Clear Time:	08:30
	Incident Headline:	IDMISTON MUX 001 AND MSAN 301 : DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Operational teams are carrying out remote diagnostics. ----------------------------------- Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01980

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 25/02/2010 07:31