Broadband Incident Report : PORTLAND DSL 101, CHELTENHAM DSL 10, WORTH MATRAVERS DSL 101 :DEGRADED SERVICE : Reference 5681 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	5681		Issue :	FINAL
	Detected Date:	21/02/2010		Detected Time:	15:52
	Start Date:	21/02/2010		Start Time:	12:30
	Actual Clear Date:	21/02/2010		Actual Clear Time:	18:40
	Incident Headline:	PORTLAND DSL 101, CHELTENHAM DSL 10, WORTH MATRAVERS DSL 101 :DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Reseat This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01305 01929

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System Time Stamp: 21/02/2010 19:09