Friday, April 30, 2010

Broadband Incident Report : : CANARY WHARF MSAN 302 : LOSS OF SERVICE : Reference 12361 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 12361   Issue : 1  
  Detected Date: 30/04/2010   Detected Time: 14:10  
  Start Date: 30/04/2010   Start Time: 14:10  
  Anticipated Clear Date: 30/04/2010   Anticipated Clear Time: 17:10  
     
  Incident Headline: : CANARY WHARF MSAN 302 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.
 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:

Operational teams are carrying out remote diagnostics.

Further updates will be provided as soon as possible.
 
  Dialling Codes Affected:
02030690203222020322902070010207005
02070680207093020716802073660207510
02075150207517020751902075310207536
0207537020753802077190207987To Fo
0207537020753802077190207987
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 30/04/2010 14:47

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