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BT Wholesale - Broadband Incident Report | |||||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||||
BT Incident Reference: | 12125 | Issue : | FINAL | ||||||
Detected Date: | 28/04/2010 | Detected Time: | 21:58 | ||||||
Start Date: | 28/04/2010 | Start Time: | 21:20 | ||||||
Actual Clear Date: | 28/04/2010 | Actual Clear Time: | 22:04 | ||||||
Incident Headline: | : NEWPORT : PARTIAL LOSS OF SERVICE | ||||||||
Incident Details: | Some of your Broadband End Users will have experiencied a loss of Broadband Service. | ||||||||
Progress Details: | Service has been restored by completing a ---------------------------------- Card Reseat ----------------------------------BT regrets any inconvenience this may have caused. | ||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 28/04/2010 22:39
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