Broadband Incident Report : : MILDENHALL MUX 001 & 002 : DEGRADED SERVICE : Reference 11977 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	11977		Issue :	FINAL
	Detected Date:	27/04/2010		Detected Time:	14:18
	Start Date:	27/04/2010		Start Time:	14:16
	Actual Clear Date:	27/04/2010		Actual Clear Time:	17:15
	Incident Headline:	: MILDENHALL MUX 001 & 002 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Power Cycle This issue may have been due to a Hardware Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01638

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System Time Stamp: 27/04/2010 17:35