Broadband Incident Report : HENHAM MUXES 101 & 102 : LOSS OF SERVICE : Reference 31961 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	31961		Issue :	FINAL
	Detected Date:	13/11/2010		Detected Time:	00:13
	Start Date:	13/11/2010		Start Time:	00:13
	Actual Clear Date:	13/11/2010		Actual Clear Time:	12:00
	Incident Headline:	HENHAM MUXES 101 & 102 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a cable repair. This was due to third party damage. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01279

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Incident Manager - Automatic Mailer.
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System Time Stamp: 13/11/2010 13:19