Broadband Incident Report : SHETLAND ISLES MUXS : DEGRADED SERVICE : Reference 31689 : Issue 2 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	31689		Issue :	2
	Detected Date:	10/11/2010		Detected Time:	15:02
	Start Date:	10/11/2010		Start Time:	14:59
	Anticipated Clear Date:	10/11/2010		Anticipated Clear Time:	21:30
	Incident Headline:	SHETLAND ISLES MUXS : DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: An Engineer is on site carrying out further diagnostics. Further updates will be provided as soon as possible.
	Dialling Codes Affected:

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 10/11/2010 20:13