Broadband Incident Report : : BRADFORD-ON-TONE MUX 102 : LOSS OF SERVICE : Reference 14974 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	14974		Issue :	FINAL
	Detected Date:	24/03/2013		Detected Time:	14:23
	Start Date:	24/03/2013		Start Time:	14:16
	Actual Clear Date:	24/03/2013		Actual Clear Time:	15:15
	Incident Headline:	: BRADFORD-ON-TONE MUX 102 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Loss of internet services for 255 Broadband end users. Customer service fully restored @ 15:15 following a switch of traffic from protection to normal route on an ASDH mux at Wellington. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01823
	Duration:	0 days 00 hours 59 minutes

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