Broadband Incident Report : : TAUNTON AREA MULTIPLE MUXS : LOSS OF SERVICE : Reference 15660 : Issue 12 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	15660		Issue :	12
	Detected Date:	29/03/2013		Detected Time:	18:15
	Start Date:	29/03/2013		Start Time:	18:15
	Anticipated Clear Date:	30/03/2013		Anticipated Clear Time:	23:35
	Next Update Date:	30/03/2013		Next Update Time:	21:00
	Incident Headline:	: TAUNTON AREA MULTIPLE MUXS : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	Replacement hardware is being configured by the MSH support team in Manchester and a courier has been dispatched to Manchester to collect and transport the hardware to Taunton. The estimated time of arrival at Taunton by the courier is approximately midnight. Next update will be at 21:00
	Dialling Codes Affected:	01237 01460 01598 01769 01805 01823 01935 01963 01984 LLWW0 01823 01935 01963 01984

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.