Broadband Incident Report : : MANOR PARK MUX 301 : DEGRADED SERVICE : Reference 15091 : Issue 4 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	15091		Issue :	4
	Detected Date:	25/03/2013		Detected Time:	13:55
	Start Date:	25/03/2013		Start Time:	13:52
	Anticipated Clear Date:	25/03/2013		Anticipated Clear Time:	23:30
	Next Update Date:	25/03/2013		Next Update Time:	20:30
	Incident Headline:	: MANOR PARK MUX 301 : DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service.
	Progress Details:	A transmission engineer is onsite at Manor Park cooping with the operational team. The root cause is suspected to be a card failure. Spares have been ordered should they be required, ETA 23:00.
	Dialling Codes Affected:	01928

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