Broadband Incident Report : INVERNESS MULTI MUXS : LOSS OF SERVICE : Reference 21308 : Issue 6 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	21308		Issue :	6
	Detected Date:	13/05/2013		Detected Time:	01:50
	Start Date:	13/05/2013		Start Time:	01:43
	Anticipated Clear Date:	13/05/2013		Anticipated Clear Time:	11:45
	Next Update Date:	13/05/2013		Next Update Time:	11:30
	Incident Headline:	INVERNESS MULTI MUXS : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	The fibre is testing clear a new card is due onsite in Kilmarnock at 10:20 and a second spare has been ordered from Belfast, expected time of arrival unknown at present. Next update will be at 11:30 or sooner if significant progress made.
	Dialling Codes Affected:	01292 01387 01461 01556 01644 01292 01387 01461 01556

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.