Broadband Incident Report : : SHEFFIELD NODE 07017 : PARTIAL DEGRADED SERVICE : Reference 21971 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	21971		Issue :	FINAL
	Detected Date:	16/05/2013		Detected Time:	23:18
	Start Date:	16/05/2013		Start Time:	23:18
	Actual Clear Date:	16/05/2013		Actual Clear Time:	23:26
	Incident Headline:	: SHEFFIELD NODE 07017 : PARTIAL DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a degradation of Broadband Service.
	Closure Details:	Service has been restored as of 23:26; by completing: a remote reset of hardware. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01142 01143 01159 01205 01246 01262 01302 01332 01472 01507 01522 01526 01530 01623 01629 01636 01642 01723 01757 01765 01773 019137 01924 01937 01943 01947 01977 01937
	Duration:	0 days 00 hours 08 minutes

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