Broadband Incident Report : : SHEFFIELD NODE 07017 : PARTIAL DEGRADED SERVICE : Reference 21971 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	21971		Issue :	1
	Detected Date:	16/05/2013		Detected Time:	23:18
	Start Date:	16/05/2013		Start Time:	23:18
	Anticipated Clear Date:	17/05/2013		Anticipated Clear Time:	03:00
	Next Update Date:	17/05/2013		Next Update Time:	01:00
	Incident Headline:	: SHEFFIELD NODE 07017 : PARTIAL DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service. For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above. http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
	Progress Details:	Operational teams are carrying out initial remote diagnostics.
	Dialling Codes Affected:	01142 01143 01159 01205 01246 01262 01302 01332 01472 01507 01522 01526 01530 01623 01629 01636 01642 01723 01757 01765 01773 019137 01924 01937 01943 01947 01977 01937

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.