Broadband Incident Report : : KINGSTON NODE 04001 : PARTIAL DEGRADED SERVICE : Reference 21725 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	21725		Issue :	FINAL
	Detected Date:	15/05/2013		Detected Time:	01:25
	Start Date:	15/05/2013		Start Time:	01:25
	Actual Clear Date:	15/05/2013		Actual Clear Time:	01:28
	Incident Headline:	: KINGSTON NODE 04001 : PARTIAL DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a degradation of Broadband Service.
	Closure Details:	Service has been restored as of 01:28; by completing: a remote reset of hardware. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01173 01179 01206 01227 01233 01237 01252 01263 01273 01275 01277 01279 01293 01296 01304 01322 01342 01373 01375 01376 01379 01444 01449 01473 01474 01553 01580 01603 01622 01634 01692 01708 01728 01730 01795 01865 01920 01935 0207244 0207341 0207370 0207373 0207835 0208395 0208641 0208644 LLLS0 LLSS0 LLST0 To Fo 0208644
	Duration:	0 days 00 hours 03 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.