Broadband Incident Report : : MAUD DSL 101 : DEGRADED SERVICE : Reference 27539 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	27539		Issue :	FINAL
	Detected Date:	28/06/2013		Detected Time:	19:41
	Start Date:	28/06/2013		Start Time:	19:41
	Actual Clear Date:	28/06/2013		Actual Clear Time:	20:07
	Incident Headline:	: MAUD DSL 101 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a degradation of Broadband Service.
	Closure Details:	Service restored at 20:07 following a remote reset at Maud. New hardware expected at 01:30 will be kept onsite at Maud as a precaution. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01771
	Duration:	0 days 00 hours 26 minutes

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