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BT Wholesale - Broadband Incident Report | ||||||
Please read the following incident report as it could have an impact on some of your end users | ||||||
BT Incident Reference: | 18962 | Issue : | 1 | |||
Detected Date: | 03/08/2007 | Detected Time: | 06:30 | |||
Start Date: | 03/08/2007 | Start Time: | 06:30 | |||
Anticipated Clear Date: | 03/08/2007 | Anticipated Clear Time: | 08:30 | |||
Incident Headline: | BBIP - NON CLUSTER HOMEGATEWAY ACCESS ROUTER 5 & 6 EALING - LOSS OF SERVICE | |||||
Incident Details: | Some of your Broadband End-Users may be experiencing a loss or degradation of Service. | |||||
Progress Details: | Engineers are making progress towards full restoration of Service. Due to the nature of this incident we are currently unable to identify any affected End Users. Further updates will be provided as soon as possible. | |||||
Dialling Codes Affected: | | |||||
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Incident Manager - Automatic Mailer.
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System Time Stamp: 03/08/2007 07:09
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