Broadband Incident Report : : KENSAL GREEN MUX 103: LOSS OF SERVICE : Reference 20318 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	20318		Issue :	FINAL
	Detected Date:	18/08/2007		Detected Time:	08:45
	Start Date:	18/08/2007		Start Time:	08:45
	Actual Clear Date:	18/08/2007		Actual Clear Time:	13:15
	Incident Headline:	: KENSAL GREEN MUX 103: LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced slow throughput.
	Progress Details:	Service has been restored by completing a Card Change This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	0203181 0203235 0208354 0208374 0208728 0208933 0208960 0208962 0208964 0208968 0208969 0208960 0208962 0208964

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System Time Stamp: 18/08/2007 13:45