Broadband Incident Report : : SHERWOOD MUX ADSL1 : LOSS OF SERVICE : Reference 20233 : Issue 5 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	20233		Issue :	5
	Detected Date:	17/08/2007		Detected Time:	04:56
	Start Date:	17/08/2007		Start Time:	04:56
	Anticipated Clear Date:	17/08/2007		Anticipated Clear Time:	12:00
	Incident Headline:	: SHERWOOD MUX ADSL1 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	BT is making progress towards full restoration of Service. A new transmission card has been ordered and is being delivered to site, arrival time is 11:40. Further updates will be provided as soon as possible.
	Dialling Codes Affected:

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Incident Manager - Automatic Mailer.
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System Time Stamp: 17/08/2007 10:37