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BT Wholesale - Broadband Incident Report | |||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||
BT Incident Reference: | 29744 | Issue : | 1 | ||||
Detected Date: | 29/11/2007 | Detected Time: | 10:22 | ||||
Start Date: | 29/11/2007 | Start Time: | 10:20 | ||||
Anticipated Clear Date: | 29/11/2007 | Anticipated Clear Time: | 12:20 | ||||
Incident Headline: | HENHAM MUX 101 & 102 : LOSS OF SERVICE | ||||||
Incident Details: | Some of your Broadband End Users may be experiencing a loss of ADSL Service on the following DSLAMs HENHAM MUX 101 & 102 | ||||||
Progress Details: | Engineers are making progress towards full restoration of Service. Details of affected end users can be found on Broadband Customer Reporting. Further updates will be provided as soon as possible. | ||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 29/11/2007 10:32
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