Broadband Incident Report : HENHAM MUX 101 & 102 : LOSS OF SERVICE : Reference 29744 : Issue 2 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	29744		Issue :	2
	Detected Date:	29/11/2007		Detected Time:	10:22
	Start Date:	29/11/2007		Start Time:	10:20
	Anticipated Clear Date:	29/11/2007		Anticipated Clear Time:	12:30
	Incident Headline:	HENHAM MUX 101 & 102 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss of ADSL Service on the following DSLAMs HENHAM MUX 101 & 102
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: A Field Maintenance Officer has been tasked to site. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01279

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Incident Manager - Automatic Mailer.
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System Time Stamp: 29/11/2007 11:22