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BT Wholesale - Broadband Incident Report | |||||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||||
BT Incident Reference: | 2364 | Issue : | FINAL | ||||||
Detected Date: | 30/01/2008 | Detected Time: | 17:23 | ||||||
Start Date: | 30/01/2008 | Start Time: | 17:23 | ||||||
Actual Clear Date: | 30/01/2008 | Actual Clear Time: | 20:44 | ||||||
Incident Headline: | : BRINSCALL MUX 101, ROSSENDALE MUX 101 & CHORLEY MUX 101 : LOSS OF SERVICE | ||||||||
Incident Details: | Some of your Broadband End Users may be experiencing a loss of ADSL Service on the following DSLAMs [LIST/DETAIL MUXS]. | ||||||||
Progress Details: | Service has been restored by completing a Card Change . This issue may have been due toan Equipment Failure. BT regrets any inconvenience this may have caused. | ||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 30/01/2008 20:57
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