Wednesday, January 30, 2008

Broadband Incident Report : : BRINSCALL MUX 101, ROSSENDALE MUX 101 & CHORLEY MUX 101 : LOSS OF SERVICE : Reference 2364 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 2364   Issue : FINAL  
  Detected Date: 30/01/2008   Detected Time: 17:23  
  Start Date: 30/01/2008   Start Time: 17:23  
  Actual Clear Date: 30/01/2008   Actual Clear Time: 20:44  
     
  Incident Headline: : BRINSCALL MUX 101, ROSSENDALE MUX 101 & CHORLEY MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may be experiencing a loss of ADSL Service on the following DSLAMs [LIST/DETAIL MUXS].






 
  Progress Details: Service has been restored by completing a Card Change .

This issue may have been due toan Equipment Failure.

BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
012540125701706
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 30/01/2008 20:57

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