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BT Wholesale - Broadband Incident Report | |||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||
BT Incident Reference: | 2474 | Issue : | 2 | ||||
Detected Date: | 01/02/2008 | Detected Time: | 02:16 | ||||
Start Date: | 01/02/2008 | Start Time: | 02:15 | ||||
Anticipated Clear Date: | 01/02/2008 | Anticipated Clear Time: | 04:15 | ||||
Incident Headline: | : DOWNTON MUX101 : LOSS OF SERVICE | ||||||
Incident Details: | Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues. | ||||||
Progress Details: | BT is making progress towards full restoration of Service. Latest Update: A Field Maintenance Officer is now on site. Further updates will be provided as soon as possible. | ||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 01/02/2008 03:10
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