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BT Wholesale - Broadband Incident Report | |||||||||||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||||||||||
BT Incident Reference: | 2467 | Issue : | FINAL | ||||||||||||
Detected Date: | 01/02/2008 | Detected Time: | 00:07 | ||||||||||||
Start Date: | 01/02/2008 | Start Time: | 00:07 | ||||||||||||
Actual Clear Date: | 01/02/2008 | Actual Clear Time: | 02:35 | ||||||||||||
Incident Headline: | : LOWER HOLLOWAY MUX 1 : PARTIAL LOSS OF SERVICE | ||||||||||||||
Incident Details: | Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues. | ||||||||||||||
Progress Details: | Service has been restored by completing an extender card change. BT regrets any inconvenience this may have caused. | ||||||||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 01/02/2008 02:51
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