Broadband Incident Report : NORTH EDGWARE MUX 101 : DEGRADED SERVICE : Reference 29933 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	29933		Issue :	FINAL
	Detected Date:	13/12/2008		Detected Time:	10:41
	Start Date:	13/12/2008		Start Time:	10:38
	Actual Clear Date:	13/12/2008		Actual Clear Time:	12:05
	Incident Headline:	NORTH EDGWARE MUX 101 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a degradation of Broadband Service.
	Progress Details:	Service has been restored by completing a card change. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	0203209 0203271 0208238 0208357 0208537 0208621 0208728 0208905 0208930 0208931 0208933 0208958 0208905 0208930

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System Time Stamp: 13/12/2008 12:17