Broadband Incident Report : : READING NODE 05211 : PARTIAL LOSS OF SERVICE : Reference 33348 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	33348		Issue :	FINAL
	Detected Date:	28/11/2010		Detected Time:	17:50
	Start Date:	28/11/2010		Start Time:	17:45
	Actual Clear Date:	29/11/2010		Actual Clear Time:	03:18
	Incident Headline:	: READING NODE 05211 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change. This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01305 01458 01643 01934 01935 01963 0208248 0208422 0208423 0208723 0208864 0208869 0208930 0208933

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System Time Stamp: 29/11/2010 03:51