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Incident Manager - Automatic Mailer.
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| BT Wholesale - Broadband Incident Report | |||||||||
| Please read the following incident report as it could have an impact on some of your end users | |||||||||
| BT Incident Reference: | 33485 | Issue : | FINAL | ||||||
| Detected Date: | 30/11/2010 | Detected Time: | 07:36 | ||||||
| Start Date: | 30/11/2010 | Start Time: | 06:34 | ||||||
| Actual Clear Date: | 30/11/2010 | Actual Clear Time: | 14:58 | ||||||
| Incident Headline: | RHU 101, DUMBARTON ROCK 101, HELENSBURGH 101 AND COMRIE 101 : DEGRADED SERVICE | ||||||||
| Incident Details: | Some of your Broadband End Users may have experiencied a loss of Broadband Service. | ||||||||
| Progress Details: | Service has been restored by completing a Card Change. This issue may have been due to an Equipment Failure. ----------------------------------- BT regrets any inconvenience this may have caused. | ||||||||
| Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 30/11/2010 15:24
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