Tuesday, December 7, 2010

Broadband Incident Report : WESTERHAM MUX 101 : DEGRADED SERVICE : Reference 34119 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 34119   Issue : 1  
  Detected Date: 07/12/2010   Detected Time: 03:26  
  Start Date: 07/12/2010   Start Time: 03:26  
  Anticipated Clear Date: 07/12/2010   Anticipated Clear Time: 07:00  
     
  Incident Headline: WESTERHAM MUX 101 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update: An Engineer is on site carrying out further diagnostics.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01959
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 07/12/2010 05:19

No comments: