Broadband Incident Report : : ASH BANK MUX 001 AND MSAN 301 : LOSS OF SERVICE : Reference 3107 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	3107		Issue :	FINAL
	Detected Date:	27/01/2011		Detected Time:	16:20
	Start Date:	27/01/2011		Start Time:	15:43
	Actual Clear Date:	28/01/2011		Actual Clear Time:	01:07
	Incident Headline:	: ASH BANK MUX 001 AND MSAN 301 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Fibre repair This issue may have been due to a Fibre Fault BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01782

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System Time Stamp: 28/01/2011 01:20