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Incident Manager - Automatic Mailer.
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BT Wholesale - Broadband Incident Report | |||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||
BT Incident Reference: | 2867 | Issue : | FINAL | ||||
Detected Date: | 25/01/2011 | Detected Time: | 15:54 | ||||
Start Date: | 25/01/2011 | Start Time: | 15:11 | ||||
Actual Clear Date: | 25/01/2011 | Actual Clear Time: | 18:10 | ||||
Incident Headline: | : MELKSHAM MUX 101 : DEGRADED SERVICE. | ||||||
Incident Details: | Some of your Broadband End Users may have experiencied a loss of Broadband Service. | ||||||
Progress Details: | Service has been restored by completing a ---------------------------------- Re-configuration which was due to equipment failure ----------------------------------- BT regrets any inconvenience this may have caused. | ||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 25/01/2011 18:24
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